FAQ

Bring the idea. Know what happens next.

Understand estimates, material handoff, checkout, review, revisions, and delivery before your video enters production.

Project guide

What to know before production starts.

Practical answers about estimates, materials, payment, review, delivery, and the current large-file workflow.

How does a video project move from idea to delivery?

Start by choosing a service and describing the project. We review the brief, materials, desired formats, deadline, and any references before confirming scope. Production then moves through asset intake, creation, draft review, agreed revisions, approval, and final delivery.

Is the configurator total a final quote?

The live total is an estimate based on the options selected. We confirm feasibility, source-material quality, production scope, deliverables, timing, and any third-party costs before treating it as the final project commitment. Complex and enterprise work is quoted after review.

How do payment and enterprise quotes work?

Creators, individuals, and standard business projects may be eligible for full online checkout. Larger, recurring, or enterprise projects use Request Quote or a project consultation so scope, workflow, security needs, and payment milestones can be agreed before production.

Can I upload large raw-video files here?

Not yet through the standard in-app upload. The current upload path is limited to supporting files up to 25 MB and is not presented as a GB-scale video transfer service. Direct signed upload to Cloudflare R2 or another S3-compatible object store is planned; until it is implemented and verified, use an access-controlled share link agreed with the production team.

What can I provide for production?

You can bring finished or raw footage, photos, audio, a script, brand assets, reference URLs, or simply an idea. The quote will identify what Samedi Technology is producing and what you are responsible for supplying, including any required permissions.

How do revisions work?

The accepted order or quote states the included review and revision allowance. Feedback should be consolidated and, where useful, tied to timestamps. New deliverables, direction changes, or work beyond the agreed allowance may change the price and delivery date.

Are all projects in Selected Work commissioned client projects?

No. Any project explicitly labeled Concept is an illustrative portfolio piece created to demonstrate creative direction, format, or workflow. It is not presented as a commissioned client engagement, endorsement, or evidence of a commercial relationship.

When does the delivery timeline begin?

Displayed turnaround ranges are planning estimates. Timing is confirmed after the brief, usable source materials, approvals, and any required payment are in place. Delayed assets or feedback, scope changes, and third-party dependencies can move the delivery date.

How should I share confidential or sensitive materials?

Tell us your confidentiality, retention, access, and deletion requirements before sharing files. Do not upload regulated or highly sensitive information until the handling approach and any NDA or project-specific requirements are confirmed in writing.

Ready to create something worth watching?

Tell us what you are making. We will help shape the brief, production path and delivery plan.